
Workshop Services
Frequently Asked Questions
Do I need to book in advance?
Do I need to book in advance?
Yes - all workshop jobs are by appointment only. This ensures we allocate the right time and technician for your vehicle. You can message us or call to arrange a date that suits you.
My car is still under manufacturer warranty?
My car is still under manufacturer warranty?
No problem! Under UK Block Exemption Regulation, you’re free to have your vehicle serviced or repaired by any qualified independent garage without affecting your manufacturer warranty — as long as approved parts and correct procedures are used.
We follow manufacturer service schedules, use OEM or genuine-quality parts, and use the correct oils to keep your warranty fully valid.
Can you update Online service records?
Can you update Online service records?
We can currently update Audi, Volkswagen, Seat & Skoda online servicing records.
Do you fit customer-supplied parts?
Do you fit customer-supplied parts?
Yes, we can fit parts supplied by customers, but all items must be new and in good condition. We can’t offer warranty on third-party parts or any issues caused by them.
Can I get a quote before booking?
Can I get a quote before booking?
Of course. Send us your vehicle details and a brief description of the work needed - we’ll provide an estimate before confirming your booking.